If you used an adapter to connect the cable, please try to use another adapter.If there are no other interfaces or cables available, please try on another computer.Please check if there is a problem with the computer signal interface by using another cable or interface.Unplug and re-plug the VGA/DVI/HDMI/ 3-in-1/USB-C cable.You can refer to this article about graphics cards: Why do I have to connect to the graphics card? Please note that if you are using a desktop computer and have a discrete or dedicated graphics card, please connect the VGA/DVI/HDMI/ 3-in-1/USB-C cable to the discrete or dedicated graphics card.When you come across this issue, please check the following to fix it: The pen display indicator is red and when you turn it on, it shows NO SIGNAL or NO CABLE. Please contact our customer service for further assistance. If all the cables are connected correctly but the pen display still shows a black screen, this issue may be caused by improper handling during transportation, and thereby some components may have been damaged. Whether all the cables are properly connected.
If the power cable is damaged, please change your power cable. Whether the power cable is damaged or not.When you encounter such a situation, please check: The pen display indicator does not light up and the pen display shows a black screen. Does your Huion Pen Display show a black screen or no signal when you turn it on? Don't worry, this article will direct you on what to do when you encounter such issues.
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